The products we utilise include complete ranges of high performance equipment assembled to form systems. These are complimented with a full portfolio of supported valves, electronic controls and microprocessor devices including inverter drives and controllers. Extensive on site compatibility evaluation is continually carried out by our technical team and Engineers to ensure that all products are fully matched to operate as complete systems.
All systems use equipment that is CE compliant and made by experienced and qualified manufacturing companies to exacting standards, enabling us to produce systems specific to individual client requirements. Every assembled system is quality inspected upon completion of the installation procedure and fully set to work thus ensuring reliability and compatibility of products.
Our full twelve months parts and labour warranty agreement is included with every installed system, and is conditional upon the implementation of a preventative maintenance program being in place, as dictated by all the major manufacturers. This contract is a separate agreement to any equipment supply contract.
Prima Air Conditioning, Refrigeration & Ventilation is committed to the promotion of client/supplier partnerships. We view our clients as experts in their own particular fields of business and ourselves as experts in the implementation and service of at times, complex environmental solutions. Consequently, Prima Air Conditioning recognises the fundamental importance of long-term business relationships, particularly when our clients are working in a technology industry with an exponential rate of technical advancement.
Our sales, technical and service engineers retain a wealth of experience in the refrigeration, air conditioning and ventilation field and are continually looking at the latest products and solutions, enabling us to provide a state of the art, cost effective solution to our clients’ individual requirements, as may be applicable. We have forged strong working relationships with our suppliers in order to provide added resources from distributors and manufacturers. Thus allowing similar products/solutions to sometimes be viewed prior to purchase/installation. Their added support to the service we provide gives a further dimension to the solutions being offered, and consequently the confidence and trust from our clients.
Our engineering and installation teams are equally qualified and experienced to provide a complete configuration and "setting to work" service, specifically designed to meet our clients’ individual requirements. We fully appreciate the difficulties in implementing an environmental solution and work closely with our clients endeavouring to maintain a structured and trouble free installation process. An installation acceptance procedure is implemented prior to final "hand over" which ensures that our clients’ requirements have been fully satisfied. This process also enables the users to gain valuable initial operating knowledge from our installation Engineers. All installations are fully documented with a complete set of paperwork to ensure that the client’s representative has the necessary information to maintain an efficient and productive system.
Prima Air Conditioning and Refrigeration Limited provides an encompassing range of after sales services, specifically tailored to meet our client’s requirements. These range from standard warranty cover through to timed response facilities management.
Prima Air Conditioning’s solid foundation, based on real experience, a total commitment to quality and our focus on satisfying the needs of our clients ensures that we will continue to provide solutions with exceptional performance and outstanding value for money for many years to come.